Marketing and follow-up for local service businesses

The call you miss should not become the job your competitor gets.

Good Local helps you get found, supplies exclusive opportunities where available, and gives every call or form a visible next step.

Local Visibility · $750 one-timeLead Recovery · $299 + $149/moAI Lead Assistant · $499 + $349/mo

Front Range Concrete

New opportunity

NEW

Dana R. · Patio estimate

Good Local · Centennial · Missed call

9:49 AM

“Our concrete patio is sinking near the back door. Can someone give us an estimate?”

CONTACTBOOKOUTCOME
Source, conversation, assignment, appointment, outcome, review, and billing remain attached to one record.

GET FOUND

Website, local pages, Google profile work, and tracking.

GET THE OPPORTUNITY

Exclusive calls and forms where Good Local has an active market.

WORK EVERY INQUIRY

One inbox, a clear owner, follow-up, calendar, and optional AI.

Watch the complete loop

This is what happens when you cannot pick up.

The phone and explanation advance together through the workflow Good Local configures and tests.

Front Range Concrete

Business conversation

Missed call

Dana R. · (303) 555-0142

Good Local · Centennial Concrete

Missed call · 9:47 AM

Dana calls. Nobody can pick up.

The crew stays on the job. The system records the source and missed call.

Ready to stop losing the handoff?

We map your number, staff, calendar, and exact response flow before anything goes live.

Build my response plan

Choose the problem you want solved

You do not have to buy everything.

Each offer can stand on its own. If more than one fits, we connect them so the customer journey is visible from the first search through the booked job.

Build my visibility

Local SEO & website help

$750 setup, one-time

We improve the online property that represents your business: your website, service pages, local pages, Google Business Profile, tracking, and conversion path.

What you receive

  • A written market and website review
  • A prioritized build plan
  • Pages and local-search improvements we agree to
  • Call and form tracking
  • Plain-English report at launch
Talk through this option

Send me opportunities

Exclusive local leads

First test lead free; then the signed per-lead rate

Arranged directly with you for an agreed service and territory. Homeowner calls and forms are routed to one service business — not pulled from a self-serve inventory list.

What you receive

  • The customer’s contact and job details
  • Source and delivery information
  • One contractor per agreed market
  • Written valid-lead rules
  • Pay only for reviewed valid leads—no promised monthly count
Talk through this option

Help me follow up

Lead follow-up & AI

$149/month Lead Recovery or $349/month AI Lead Assistant

These packages do not generate leads. They work the inquiries you already receive: capture them, respond, organize the conversation, and—on the AI tier—qualify and schedule them.

What you receive

  • A dedicated business workspace
  • Shared inbox, pipeline, and calendar
  • Missed-call and web-form response
  • Defined monthly communication allowance
  • Optional AI qualification and booking
Talk through this option

The value is not theoretical

One missed call. One useful reply. One chance your team did not have before.

9:47 AM

Dana calls while the crew is working. Nobody answers.

9:47 AM

Dana receives: “Sorry we missed your call. What can we help with?”

9:48 AM

Dana replies: “Our patio is sinking. Can someone give us an estimate?”

9:49 AM

The owner sees Dana, the source, the request, and who needs to respond.

NEXT

Recovery alerts a human. AI Lead Assistant can continue qualifying and schedule within approved rules.

A single recovered $1,500 job equals roughly ten months of the $149 Lead Recovery subscription.

Illustration only. Good Local does not promise that a lead will answer, book, buy, or produce a particular amount of revenue.

Try your own numbers

What is one recovered job worth?

Potential collected value

$1,500

That equals

10.1 months of Recovery

or 4.3 months of AI Lead Assistant

Illustration only—not a promise of recovered jobs, close rate, revenue, or profit. Enter collected revenue, not an unaccepted estimate.

The complete follow-up comparison

The $149 system alerts your people. The $349 system conducts the first conversation.

What happens?Lead Recovery
$299 setup + $149/mo
AI Lead Assistant
$499 setup + $349/mo
A call is missedSends one fixed acknowledgementSends acknowledgement and can continue
A web form arrivesSends one fixed acknowledgementBegins approved qualification
Customer repliesAlerts a human to respondAI responds within approved rules
Qualification questionsAsked by your employeeAsked by AI; human can take over
Customer FAQsAnswered by your employeeApproved FAQs answered; unknowns escalate
SchedulingEmployee books the appointmentAI offers verified slots or requests confirmation
After hoursRecords, acknowledges, and alertsQualifies and may schedule
WorkspaceInbox, pipeline, calendar, reviewsEverything in Recovery
Included peopleUp to 3 usersUp to 3 users
Included sourcesUp to 2 numbers or formsUp to 2 numbers or forms
Included usage500 SMS + 1,000 emails1,000 AI responses + 1,000 SMS
Old-lead reactivationNot includedUp to 250 approved contacts/month
Voice AINot includedNot included at launch
Creates new demand?NoNo
Buy it when…Staff can take over after the alertThe system must conduct the first conversation

Need more inquiries? Buy Local Visibility or Exclusive Leads. Already have inquiries but lose them? Buy Recovery or AI.

One business · the complete story

Sam keeps his number, Google profile, and calendar. Good Local connects the missing pieces.

STEP 01

We ask how the business actually works

Legal/public name, services, exclusions, territory, existing numbers, users, business hours, FAQs, escalation person, calendar rules, review destination, and billing contact.

Business

Front Range Concrete LLC

Public number

(303) 555-0100

Service area

Centennial + 20 miles

Booking rule

Request confirmation

STEP 02

Both lead sources enter one workspace

Sam’s website and Google profile keep using his established number. A Good Local lead property uses its own tracked number. Both ring Sam; every record retains its source.

(303) 555-0100

Sam’s website + GBP

(720) 555-0148

Good Local property

One workspace

Source retained on every lead

STEP 03

Dana calls while Sam is working

The call is missed. Dana receives the approved message. The portal creates a contact and opportunity containing the source, request, conversation, and assigned owner.

Sorry we missed your call. What can we help with?
Our patio is sinking. Can someone give us an estimate?

STEP 04

Recovery stops or AI continues

On Recovery, Sam’s employee takes over. On AI Lead Assistant, AI asks the approved city, project, size, and timing questions and escalates anything uncertain.

AIWhat city is the property in?
DanaCentennial.
AIAbout how large is the affected area?
DanaRoughly 12 by 15 feet.

STEP 05

The calendar protects real availability

Busy events block openings. Dana sees only approved slots. A confirmed estimate writes back to Sam’s connected work calendar with the lead details.

9 AM
Busy
11 AM
Open
2 PM
Dana

STEP 06

The job outcome drives the next step

Sam marks Appointment, Won, Lost, or Invalid. A completed job can trigger one review workflow to Front Range Concrete—the company that performed the work.

Appointment SetWonCompletedReview Sent

STEP 07

Billing is readable

The monthly service is automatic only with authorization. Included usage is shown. Valid Good Local leads are reviewed and invoiced separately with lead IDs.

AI Lead Assistant$349.00
Included usage$0.00
Reviewed lead batchSeparate

STEP 08

Sam always knows what to do next

The owner opens one portal to see new conversations, appointments, overdue follow-up, outcomes, and review status. Good Local maintains the configuration.

3

New

5

Appointments

2

Needs follow-up

8

Reviews sent

Bring your current number, website, Google profile, and calendar. We will map the exact flow before asking you to launch it.

Map my business

What the software actually is

A working front desk on your phone and computer.

We configure established CRM and automation software for your business. You log into a portal carrying your company name and see the same four things every day:

Conversations

Calls, texts, emails, and form replies in one inbox.

Opportunities

Every new lead and its current status.

Appointments

Booked estimates and calendar activity.

Reviews

Who received a request and whether they responded.

Example: one missed call

1

A customer reaches out

They call, text, or submit a form from your site or an approved Good Local lead source.

2

The opportunity appears in one place

You receive an alert and see the contact, requested service, source, notes, and conversation in your portal.

3

The first response goes out

If enabled, the system immediately acknowledges the inquiry, asks approved questions, or sends a missed-call text.

4

Your team takes over

You call, message, schedule, quote, and move the opportunity through New, Contacted, Appointment, Won, or Lost.

5

The system keeps working

Approved follow-ups and review requests run automatically. You can pause them or take over a conversation at any time.

From yes to live

Nothing contacts a real customer until the whole route passes testing.

1

Scope

Choose the service, exact price, allowance, users, sources, and exclusions.

2

Identity

Collect business information and complete texting registration when required.

3

Build

Configure numbers, forms, inbox, pipeline, calendar, messages, permissions, and billing.

4

Test

Run answered/missed calls, forms, replies, STOP/HELP, AI uncertainty, calendar conflicts, reviews, and invoices.

5

Approve

The owner signs the launch checklist and receives individual user invitations.

6

Supervise

Good Local watches the first real inquiry and corrects the configuration if reality differs from the plan.

Who does what after launch

Good Local: technical setup, routing, automation, tracking, testing, monitoring, and agreed marketing work.

Your business: estimates, licensing, customer contracts, workmanship, human escalation, and lead outcomes.

Important boundaries

  • Good Local is not a directory that sells the same inquiry to several contractors.
  • We do not promise a specific ranking, lead volume, close rate, or revenue before the market proves it.
  • AI does not set prices, make technical promises, or handle questions outside the rules you approve.
  • You remain responsible for estimates, licenses, customer contracts, workmanship, scheduling, and closing the job.
Start the setup conversation

Common questions, answered plainly

Know what you are buying before we talk.

Do I have to replace my phone number?

Usually no. Keep it and forward calls, host eligible texting, add a tracking number, or choose a planned port. We test the selected route before launch.

Does the $149 package answer customers for me?

It acknowledges, records, alerts, and sends fixed reminders. A person on your team continues the real conversation.

What does the $349 package add?

AI conducts the approved first conversation, asks qualification questions, answers allowed FAQs, and may offer verified calendar openings.

Does either follow-up package generate leads?

No. They convert inquiries you already receive. Local Visibility and Exclusive Leads address demand generation.

Will I receive a login?

Yes. Authorized users receive individual invitations to your private workspace after testing.

Do you guarantee rankings, leads, or jobs?

No. We define the work, tracking, valid-lead rules, and response process without promising demand or sales results.

The first conversation is simple

Tell us your service, territory, and biggest lead problem.

We will tell you which offer fits, what we can actually provide today, what still needs to be built, and what it would cost before you agree to anything.

Start the conversation